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ip phones

Web services

A web service is a collection of open protocols and standards used for exchanging data between applications or systems.

VOIP

IP-PBX

An IP PBX is a system that connects telephone extensions to the public switched telephone network and provides internal communication for a business.

sangoma

Predictive Auto dialer

A predictive dialer dials an inventory of telephone numbers and connects answered dials to people making calls, often mentioned as agents.

digium

CTI solution

Computer telephony integration (CTI) technology is a software product that connects phone systems and computers, specifically with a customer relationship management (CRM) system.

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VOIP

Voice over Internet Protocol, also called IP telephony, is a method and group of technologies for the delivery of voice communications and multimedia sessions over Internet Protocol networks, such as the Internet.

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CRM solution

Customer relationship management is the process of managing interactions with existing as well as past and potential customers.

gateway

GSM Gateway

it's the ability to take a SIM card from a cell provider in your area and connect it to a device which can then connect back to the phone system and be used for incoming and outgoing calls.

pri card

PRI Card

A PRI Card is used to connect PRI lines to IP PBX/ IP Telephony Server so that all the IP Phones/ Analog phones (extensions) can make outgoing calls or receive incoming calls using it.

Avyukta services

Cloud Telephony

Cloud communications are Internet-based voice and data communications where telecommunications applications, switching and storage are hosted by a third-party outside of the organization using them, and they are accessed over the public Internet.

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